Hello, and thank you for visiting my page! BlankoCrafts is run by me. I handle every step of the process from the communication to the customer service to the production to the shipping. I work from my apartment in Philadelphia, working full time as a Flight Attendant, while managing this shop. I started making my own Kigurumis in 2011 and haven't looked back since. Apart from work, I am a pilot and fly planes for fun!
Besides crafting Kigurumis, I love making other art and dabble in a little bit of everything. In High School and College I majored in visual arts, so creating art has followed through with me. It's been a hugely rewarding process and I can't express enough how appreciative I am of every single one of my customers who believes in my art. Thank you all so much!
All items will be shipped via USPS or UPS. If you need a specific shipping method, please contact me using the CONTACT page either right before or after you purchase an item and I will try to accommodate to the best of my ability. Choosing a separate shipment method may be subject to shipping fees.
Express shipping options are not available because I work a full time job that requires me to be away from my studio for days at a time, so I cannot consistently guarantee it. If you are looking for a Rush option for a Custom Kigurumi, please see below for your options.
At this time BlankoCrafts is only shipping within the USA. If you're interested in an item and want to ship it internationally, please feel free to message me using the CONTACT page and I will chat with you what options are available.
RUSH CUSTOM ORDERS
If you need a ready made item Quickly, I can sometimes accommodate. Please send me a message using the CONTACT page before or after you make a purchase, and label your message as RUSH SHIPMENT. I will tell you the options and depending on any extra charges, will send you a Paypal invoice for the rush fee.
If you are interested in a Custom Made PartyKigu Rush order, please message me using the CONTACT page before making a purchase. Depending on available materials I may or may not be able to accommodate. Custom Made PartyKigu Rush orders take about 2-3 weeks from the time the order is placed, to receiving the shipment. Custom Rush orders are subject to a Rush Fee.
DAMAGED OR LOST ITEMS DURING SHIPPING
If your package arrives looking battered, take pictures of the box before and after opening. If you notice any damage on your product, take pictures of that as well. Please use the CONTACT page to send me all the information you can provide, and I will work with you to try to replace your order, or find a conclusion where possible.
If your package is lost or is taking excessive time to get to you, please let me know via the CONTACT page, I will file a claim on my end. Claims can be filed between 30-90 days so please bear with me as I will try to find a conclusion for your order!